If you need help with your account, have questions about the platform, or want to report an issue, please reach out to us:
Email: contact@vaulta.ma
Contact Us
Frequently Asked Questions
What happens if you don't behave?
You will be banned!
What is Vaulta?
Vaulta is a platform that connects brands with influencers in Morocco. We help businesses find the perfect influencers for their marketing campaigns and enable influencers to monetize their social media presence.
How do I get started as an influencer?
Getting started is easy! Simply:
- Create an account and complete your profile
- Connect your social media accounts
- Browse available campaigns
- Apply to campaigns that match your niche
- Get paid when you complete campaigns
What are tokens and how do they work?
Tokens are credits used on Vaulta to access premium features and campaigns. You can purchase tokens through our subscription packages or one-time token packs. Each token gives you access to connect with influencers or apply to premium campaigns.
What payment methods do you accept?
We accept various payment methods including credit cards, debit cards, and local payment options in Morocco. All payments are processed securely through our payment gateway.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period, and you will not be charged for subsequent periods.